Information we collect

Curious about what personal information we collect and why? Here’s a summary of the details we may ask for or gather automatically.

• Contact details help us respond to your enquiries and keep you updated about community activities.
• Website usage data lets us improve our content and user experience for everyone.
• Preference information supports personalising your experience, like remembering your location for nearby events.
• Feedback and stories you share may be featured on our site, but only with your explicit permission.

How we use your information

Why do we collect your personal data? The answer shapes the way we serve you and keep your information secure.

• To respond to your enquiries and provide information about relevant activities.
• To improve our website’s usability and content by analysing usage patterns.
• To personalise your experience, such as showing nearby events or remembering your preferences.
• To feature your feedback or stories, but only with your consent.

Our legal basis for handling data

Why do we collect and use your data? Here’s the legal foundation behind our privacy practices.

We process your personal information only when there is a legitimate reason—such as fulfilling your request, complying with Australian privacy law, or with your explicit consent. We never share or use your information for unrelated purposes.

Sharing your information

Wondering who else might see your information? We share personal data only when necessary and always with care.

• We may share your information with service providers who help us manage the website or deliver community updates, but only under strict confidentiality agreements.
• Personal information may be disclosed if required by Australian law or to respond to legal requests.
• If you give explicit permission, we may share your story or feedback on our website or in community materials.

How we protect your data

Your information is protected through a combination of administrative, technical, and physical safeguards. We regularly review our systems and update procedures to keep your data safe from unauthorised access or misuse. Only authorised staff can access your details when needed to assist with your enquiries or requests.

Your privacy rights

As an Australian resident, you have important rights regarding your personal information. These options ensure you remain in control of your data at all times.

• Request access to the personal data we hold about you and receive a copy of it.
• Ask us to correct inaccurate or incomplete information, or request deletion where appropriate.
• Object to certain uses of your data, including for direct marketing purposes.
• Withdraw your consent at any time for processing that relies on your approval.

Cookies and tracking

Cookies support a smoother experience by remembering your settings and helping us understand how visitors use our site. For more details, you can visit our dedicated cookie policy page or adjust your preferences at any time.

See cookie policy See cookie policy

How to contact us

If you have questions about how your personal information is handled or want to exercise your privacy rights, our team is here to listen. Please reach out using the details provided below.

Email address: content@verimolaixen.com

Phone number: +61 3 1545 6225

Postal address: Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia

Updates to this policy

From time to time, we may update this privacy policy to reflect changes in our services or the law. All updates will be posted here, so we encourage you to review this page regularly. If there are major changes, we’ll provide additional notice where appropriate.